Legal

Privacy Policy

Last updated: June 8, 2026

Introduction

Arborist Solutions (“we,” “us,” or “our”) operates arboristsolutions.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for tree care services.

By using our website, you agree to the collection and use of information as described in this policy.

Information We Collect

Information you provide directly

When you request a consultation, fill out a contact form, or communicate with us, we may collect:

  • Your name and contact information (email address, phone number, mailing address)
  • Property address and details about your trees or landscaping needs
  • Any messages or notes you include in form submissions

Information collected automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Pages visited and time spent on the site
  • Referring website or search terms used to find us
  • Device type and operating system

This information is collected through cookies and similar technologies. See the Cookies section below for more detail.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes or consultations
  • Schedule and perform tree care services
  • Send appointment reminders and follow-up communications
  • Improve our website and understand how visitors use it
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience and help us understand how visitors use the site. We use:

  • Essential cookies — required for the website to function properly
  • Analytics cookies — help us understand visitor behavior (via Google Analytics)
  • Marketing cookies — used to measure the effectiveness of our advertising (via Google Ads)

You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

Third-Party Services

We use a limited number of trusted third-party services that may receive your information:

  • Google Analytics — website analytics. Google Privacy Policy
  • Google Ads — advertising and conversion tracking
  • Gravity Forms — contact and consultation request forms (data stored on our server)

These services have their own privacy policies governing how they handle data.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, provide ongoing service, and comply with legal requirements. Contact form submissions are retained for up to 2 years.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal obligations
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at the information below.

Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: